Salesforce Solutions for Government

Transform citizen engagement and agency operations with the world’s leading CRM platform, configured for government requirements.

About Salesforce

Salesforce has become the platform of choice for government agencies seeking to modernize how they interact with citizens and manage internal processes. From case management to constituent services, from grants administration to licensing workflows, Salesforce provides the flexibility and power to transform government operations.

SpatialGIS brings implementation expertise specifically tuned for government. We understand the unique requirements of public sector organizations—from compliance and security to accessibility and transparency. Our team configures Salesforce solutions that work within your existing technology ecosystem while dramatically improving efficiency and service delivery.

Whether you’re implementing Salesforce for the first time or optimizing an existing deployment, we deliver solutions that serve both your agency and the citizens you support.

Salesforce Services

Service 1

Implementation

Full lifecycle Salesforce deployment from initial planning through go-live. We configure Sales Cloud, Service Cloud, Experience Cloud, and Government Cloud solutions tailored to your agency's specific workflows and requirements. Our implementation methodology ensures user adoption and measurable outcomes from day one.

Service 2

Customization & Development

Extend Salesforce capabilities with custom applications, Lightning components, and Apex development. We build solutions for unique government use cases including grants management, regulatory compliance, inspection scheduling, and citizen portals. Every customization follows Salesforce best practices for maintainability and upgrade compatibility.

Service 3

Integration

Connect Salesforce with your existing agency systems using MuleSoft, APIs, and middleware solutions. We integrate with financial systems, legacy databases, document management platforms, and other enterprise applications to create unified workflows that eliminate data silos and manual processes.

Service 4

Training & Managed Services

Ensure long-term success with comprehensive user training and ongoing support. Our team provides administrator training, end-user education, and managed services that keep your Salesforce environment optimized and your team productive. We handle everything from routine administration to complex troubleshooting.

Salesforce in Action for Government

Citizen Service Centers

Create omni-channel service centers that handle citizen inquiries via phone, email, chat, and social media with unified case management.

Grants Management

Streamline the full grants lifecycle from application intake through award management and reporting.

Licensing & Permitting

Automate license applications, renewals, and compliance tracking with citizen self-service portals.

Emergency Response

Coordinate disaster response activities with real-time case tracking and resource management.

Internal Operations

Modernize HR, procurement, and internal service desk operations with automated workflows.

Transform How You Serve

Discover how Salesforce can modernize your agency’s operations and citizen engagement.